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Experts on
Unified Communication
Connect, Collaborate, Communicate -Without Complexity
Experience the freedom of a truly unified workspace where conversations flow effortlessly, tools integrate intelligently, and every connection just works - so you can focus on growing your business, not managing your systems.
Smarter Connections Smoother Collaboration
What is Unified Communication
and Why Does It Matter?
Say goodbye to multiple platforms, confusing interfaces, and dropped calls. With NIILAA's Unified Communications and VoIP Solutions, you get a single streamlined system that just works.
Unified Communication (UC) integrates voice, video, messaging, conferencing, and file sharing into a single interface.
It eliminates the hassle of switching between apps or platforms, keeping your team in sync.
UC scales effortlessly with your business, offering flexibility whether you're a small team or a large enterprise.
Reduces operational complexity while enhancing user experience, security, and reliability.
Explore Our Leading Platforms
Core Solutions We Offer
A robust, full-featured VoIP PBX that offers seamless call control, video conferencing, and CRM integration. Ideal for businesses looking to reduce costs without sacrificing performance. NIILAA configures and manages 3CX deployments to run effortlessly in any environment.
Offers both cloud-based and on-premise PBX systems with a modular approach. Perfect for businesses that need flexibility in scaling and deployment. NIILAA ensures these solutions are deployed with maximum compatibility and uptime.
Built into Office 365, Teams enables collaboration through messaging, video, and calling. For organizations deeply integrated with Microsoft ecosystems, NIILAA ensures a seamless VoIP backbone and voice routing through Teams.
A powerful open-source PBX with flexibility for customized configurations. NIILAA deploys Issabel for clients seeking tailored solutions in a cost-effective package, all without the management headaches.
Supported
Devices
Crystal-Clear Communication on Every Call
Professional-grade desktop phones with exceptional HD audio and reliability. Trusted by enterprises for their build quality and ease of use. NIILAA’s provisioning ensures zero setup hassles.
Feature-rich IP phones and intercom devices designed for reliable communication. Ideal for businesses wanting a blend of style and performance. NIILAA pre-configures every device for instant usability.
Built into Office 365, Teams enables collaboration through messaging, video, and calling. For organizations deeply integrated with Microsoft ecosystems, NIILAA ensures a seamless VoIP backbone and voice routing through Teams.
Broad range of VoIP phones and analog gateways. Perfect for hybrid environments where legacy systems meet modern UC. NIILAA ensures seamless integration with your selected platform.
Key Features
at a Glance
What You Get with
Our Unified Communications Solutions
All features are tailored to reduce your IT overhead, streamline operations, and bring peace of mind. You focus on business—we’ll handle the tech.
Centralized control panel with real-time analytics
Gives you a bird's-eye view of all company communications. See what's working, what's not, and make quick changes to improve efficiency and customer satisfaction.
Seamless remote work capabilities
Allows your employees to work from anywhere, which means you can hire the best talent regardless of location, and maintain productivity even during disruptions.
Automated call routing and IVR systems
Ensures customers always reach the right department or get quick answers to common questions, improving their experience and freeing up your staff.
Video conferencing, chat, and presence
Enables your teams to collaborate more effectively, reducing travel costs and speeding up decision-making.
Mobile & desktop client apps
Keeps your employees connected on any device, so they're always reachable and productive, whether in the office or on the go.
CRM & Helpdesk integrations (HubSpot, Salesforce, etc.)
Provides your team with instant access to customer information, allowing them to deliver personalized service and close more deals.
Custom voicemail, call queues, and ring groups
Ensures that no customer call is missed, and that calls are routed efficiently to the right teams, improving customer service.
Encryption and multi-layered security
Protects your business's sensitive information, reducing the risk of data breaches and ensuring compliance with regulations.
End-to-End Service from NIILAA
From Planning to Ongoing Support
We’ve Got You Covered
Solution Design
We take time to understand your operations and develop a communication architecture that’s both scalable and automation-friendly, ensuring you’re future-ready from day one.
Deployment & Configuration
Our certified professionals set up and test your devices, VoIP platforms, and network settings with precision – ensuring a smooth launch that aligns with your business workflows.
Maintenance & Monitoring
We monitor your system proactively and address issues before they affect your operations, while keeping your communication stack secure and up to date.
Expert Support
Our team provides friendly, accessible assistance – remote or onsite (based on the requiremnets) – for user training, technical troubleshooting, or general guidance, so you’re never left guessing.
Lifecycle Management
We manage your communication ecosystem throughout its entire lifecycle—upgrades, capacity planning, vendor coordination – so you stay ahead without lifting a finger.
Why
Choose NIILAA
Let’s Take the Stress Out of Communication
Your communication system should grow with you not slow you down. At NIILAA, we deliver solutions that scale effortlessly as your business expands without adding complexity.
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Unified deployment & support for all platforms & devices
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Fast implementation with minimal downtime
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Automated setup workflows and remote configuration
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Ongoing support with zero hassle
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More than 10 years of experience in Unified Communications
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Proven experience across sectors including finance, healthcare, and retail
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Backed by a certified team of VoIP and UC specialists
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Local presence with global standards - available onsite or remotely
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Transparent communication, SLA-driven service model
Let’s Simplify Your Business Communication
Need help choosing the right VoIP solution?
Our experts are here to guide you.
Call us (BD)
+(88) 018 86 99 86 98
Call us (UK)
+(44) 7458 19 79 29
Call us (USA)
+(1) 9293 091 673
WhtsApp
+(88) 018 86 99 86 98
Our Office (Bangladesh)
Mirpur, Dhaka